Low notification volume on Google Pixel 6

#1

I recently switched from a Galaxy S20 to a Pixel 6. All around, the Pixel 6 notification volume is lower, but PD Morse Code tone in particular comes out muffled sounding and low volume on the Pixel 6. Can someone try to reproduce?

#2

Hi Andrew,

Thanks for reaching out to our Community Forums!

It appears that this may be isolated to your device, and I would like to make sure that we go through these troubleshooting steps below:

  1. Can you try uninstalling the PagerDuty app, restart your phone and then re-install the app to see if that will help rectify the issue?
  2. Confirm that your mobile notification settings within the mobile app is enabled sound for PagerDuty notifications?
  3. Confirm that your High-Urgency Override System Volume is enabled within your Settings within the Mobile app?
  4. Confirm if your Android device is not installed under a Android Work Profile as Overriding Do Not Disturb, and System Volume will not work when the PagerDuty app if the android device is registered under a Work Profile?

If you are still running into the issue, please to reach out to support@pagerduty.com and a member of our Support team can assist with this further.

Best Regards,
Power
Technical Support Specialist